Compliance Considerations for Outbound Calling
Key steps to help your outbound calls and texts respect opt-outs and local regulations.
Read articleConnecting Your AI Agent and Caller ID to a Campaign
Add your Agent ID and choose which number appears as your caller ID.
Read articleExporting Outbound Results (CSV)
Download your campaign results as a CSV for reporting or other tools.
Read articleManaging and Re-launching Campaigns
Track campaign progress, adjust settings, re-launch, or delete campaigns.
Read articleFollowing Up on Warm Leads and Callbacks
Quickly find leads who want a callback or booking and follow up personally.
Read articleReading Your Campaign Results
Filter and review the outcome of every call and text your campaigns place.
Read articleUnderstanding Hot Leads and Active Campaigns
Read the key numbers on your Outbound Results dashboard at a glance.
Read articleHow Marvic Desk Identifies and Scores Leads
See how every completed call is scored so you can focus on your best leads first.
Read articleHow No-Answer Calls Are Handled
Learn how retry settings decide when to try unanswered contacts again.
Read articleHow Voicemail Handling Works
Choose whether your AI hangs up or leaves a short message when it reaches voicemail.
Read articleUnderstanding Call Behavior Settings
Control when and how often your campaign contacts leads with call windows, retries, and more.
Read articleAdding a Flyer (MMS) to a Campaign
Attach a JPG, PNG, or GIF image up to 5MB to your SMS campaign.
Read articleWriting Effective SMS Campaign Messages
Write personalized texts that stay under 160 characters to avoid split messages.
Read articleSelecting or Building a Contact List for a Campaign
Choose the contact list your campaign will reach, or create one first.
Read articleWriting Your Campaign's AI Opener and Prompt
Write your AI's opening line and campaign instructions, with personalized merge fields.
Read articleWhat Is Outbound in Marvic Desk?
Use AI voice and SMS campaigns to reach your contacts and automatically score every lead.
Read articleCreating an Outbound Campaign: Step by Step
Step by Step: Set up a new voice, SMS, or combined campaign from start to finish.
Read articleChoosing a Campaign Channel: Voice, SMS, or Voice + SMS
Voice, SMS, or Voice + SMS: Understand each channel and the fields it requires.
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