Outbound
How No-Answer Calls Are Handled
Learn how retry settings decide when to try unanswered contacts again.
Updated 9/18/2026
If a contact doesn't pick up, the campaign follows your Max attempts and Retry after (min) settings to decide whether and when to try again.
Note: A call that goes unanswered is logged in Outbound Results with a NO_ANSWER status rather than Completed.
