Chatbot Overview: What Is the Website Widget?

Add an AI chat window to your website, powered by the same AI and Knowledge Base as your phone line.

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Setting Your Chatbot's Initial Greeting

Customize the first message visitors see when they open your chat widget.

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Enabling Voice Calling in Your Widget

Let website visitors start a voice call with your AI right from the chat widget.

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Deploying Your Widget: Embed Script

Embed Script: Copy your embed script and add the chat widget to your website.

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Chatbot vs. AI Receptionist vs. Chat Intelligence

These three areas work together but serve different purposes. AI Control Panel (AI Receptionist) — configures your AI's voice, tone, and phone-call behavior. Chatbot Config — configures how that same AI appears and behaves inside your website's chat widget. Chat (Chat Intelligence) — where you review the conversation history generated by the widget and SMS.

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Testing Your Chatbot with Live Widget Preview

Test your chatbot's greeting, look, and responses before visitors see them.

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