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Chatbot

Chatbot vs. AI Receptionist vs. Chat Intelligence

These three areas work together but serve different purposes. AI Control Panel (AI Receptionist) — configures your AI's voice, tone, and phone-call behavior. Chatbot Config — configures how that same AI appears and behaves inside your website's chat widget. Chat (Chat Intelligence) — where you review the conversation history generated by the widget and SMS.

Updated 9/17/2026

These three areas work together but serve different purposes. AI Control Panel (AI Receptionist) — configures your AI's voice, tone, and phone-call behavior. Chatbot Config — configures how that same AI appears and behaves inside your website's chat widget. Chat (Chat Intelligence) — where you review the conversation history generated by the widget and SMS.