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AI Receptionist

What Is the AI Receptionist?

An introduction to your voice AI agent and the four sections of the AI Control Panel that shape it.

Updated 9/17/2026

Your AI Receptionist is the voice AI agent that answers your business phone line and chat widget. The AI Control Panel has four sections that together define its behavior: AI Identity, Voice & Language, Call Escalation, and a live Config Preview. ● AI Identity — its name, photo, tone/personality, and Agent ID. ● Voice & Language — which voice it uses and which languages it can speak. ● Call Escalation — whether and how it transfers calls to a human. ● Config Preview — a live summary of your current settings.