AI Receptionist
Choosing Your AI's Tone and Personality
Pick a tone, from professional to casual, that matches how your brand should sound.
Updated 9/17/2026
The Tone/Personality setting shapes how formal or casual your AI sounds on calls. 1. Go to Settings → AI Control Panel. 2. In the AI Identity card, open the Tone/Personality dropdown. 3. Select the option that best fits your brand (for example, Professional, Friendly, Empathetic, Formal, Casual, Concise).