Contacts

Contacts & Lists is where you manage the people your outbound campaigns reach, and where you maintain your Do-Not-Call suppression list.

Managing Leads from Contacts

Use lead scores from Outbound Results to prioritize your follow-ups.

How to Add a Number to Your Do-Not-Call List

Block a number so it's never called or texted by any campaign.

Understanding the CSV Format (Sample CSV)

The exact columns and phone format your CSV needs for a smooth upload.

Managing Contact Lists

Organize contacts into lists you can target with outbound campaigns.

How to Import Contacts via CSV

Upload many contacts at once and automatically create a new list from your file.

How to Add a Contact Manually

Add a single contact and assign them to a list in a few steps.

Understanding Contacts & Lists

An overview of managing your contacts, lists, and Do-Not-Call numbers.