Call Logs

Call Logs — shown in the dashboard as Call Intelligence — is where you review every inbound and outbound call your AI has handled, along with AI-generated summaries.

Call History and Pagination

Browse your full call history page by page.

Understanding Call Status and Type

What Inbound, Outbound, Completed, and No Answer mean in your call logs.

Transcripts and AI Call Summaries

Learn how Marvic Desk creates a written transcript and summary for every call, with no audio recording.

Call Details: Reading an Individual Call

Reading an Individual Call: Open any call to see caller information, an AI summary, and the full transcript.

Viewing and Searching Your Calls

Find any call quickly by searching caller name or number and applying filters.

Understanding Call Intelligence (Call Logs Overview)

Track every call your AI handles, with totals, minutes, weekly activity, and AI summaries.