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Team & Permissions

Understanding Team Roles: Admin, Manager, Viewer

Admin, Manager, Viewer: Learn what each team role can see and do in your workspace.

Updated 9/18/2026

Marvic Desk has three team roles, each with a different level of access. ● Admin — full access, including managing the team, billing, and all settings. ● Manager — access to call logs, Knowledge Base, and AI settings, but not billing. ● Viewer — read-only access to call logs and metrics.