Team & Permissions
Understanding Team Roles: Admin, Manager, Viewer
Admin, Manager, Viewer: Learn what each team role can see and do in your workspace.
Updated 9/18/2026
Marvic Desk has three team roles, each with a different level of access. ● Admin — full access, including managing the team, billing, and all settings. ● Manager — access to call logs, Knowledge Base, and AI settings, but not billing. ● Viewer — read-only access to call logs and metrics.

